Welcome to Pureleaf. These Terms & Conditions (“Terms”) govern your use of our website, membership services, and purchase of products. By registering, browsing, or placing an order, you agree to be bound by these Terms.
1. Definitions & Interpretation
- “We”, “Us”, “Pureleaf” refers to the entity operating this website and business.
- “You”, “Member”, “User” refers to anyone accessing or using the site or services.
- “Membership” means the free subscription necessary to access and purchase certain products.
- “Products” refer to cannabis, CBD, oils, edibles, vapes, or other items available for sale to members.
- “Site” refers to pureleaf’s website and all associated pages.
2. Membership & Access
2.1 To access and purchase products, you must register as a Member and provide accurate personal information (name, ID or passport number, phone, etc.).
2.2 Membership is free but mandatory for purchasing.
2.3 Upon registration, you warrant that you are 18 years or older.
2.4 We may refuse or revoke membership if you provide false or misleading information.
3. Product Listings & Purchase Restrictions
3.1 Product pages visible on the Site may include descriptions, images, and specifications.
3.2 Only Members may add products to cart and place orders.
3.3 If you are not logged in as a Member, you may see product listings but will not be able to purchase.
3.4 We reserve the right to decline or cancel any order for legal, compliance, or quality reasons.
4. User Obligations
4.1 You agree to be truthful and accurate in all information you submit.
4.2 You agree not to resell or misuse any product in violation of applicable laws.
4.3 You will safeguard your login credentials and notify us immediately of any unauthorized use.
5. Pricing & Payment
5.1 All prices are displayed in ZAR (South African Rand) and exclusive of delivery fees unless otherwise stated.
5.2 Payments must be made through approved payment gateways that agree to process orders under cannabis / wellness categories.
5.3 We may delay processing or delivery if additional verification (identity, age, approval) is required.
5.4 We reserve the right to cancel orders that appear fraudulent, violate our Terms, or cannot be legally fulfilled.
6. Delivery & Risk
6.1 We ship nationwide across South Africa (where delivery is allowed).
6.2 Products are delivered in discreet, secure packaging.
6.3 Risk of loss or damage transfers to you once the product is delivered to your address.
6.4 If you believe your package was lost or damaged, you must notify us within [X] days.
7. Returns & Refunds
7.1 Due to the nature of our products, returns are generally not accepted unless:
- The product arrives damaged or defective, or
- There is a clear error in fulfillment
7.2 If eligible, refunds or replacements will be handled on a case-by-case basis.
7.3 Contact us through our WhatsApp line or support channels for claims.
8. Disclaimers & Limitations
8.1 Products are for adult use only, in accordance with South African laws.
8.2 We do not guarantee therapeutic, medical, or health outcomes.
8.3 You assume responsibility for the use of products.
8.4 We are not liable for indirect, consequential, or punitive damages.
8.5 We do not guarantee uninterrupted access to the Site; errors, delays, or downtime may occur.
9. Intellectual Property
9.1 All content on the Site (text, images, logos, branding) is owned or licensed by Pureleaf.
9.2 You may view, download, or print content for personal use only.
9.3 You may not republish, distribute, or commercialize any content without express permission.
10. Changes to Terms
10.1 We may update these Terms at any time without prior notice.
10.2 Updated Terms will be posted on this page with a new “Last updated” date.
10.3 Continued use after changes constitutes your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Disputes will be resolved under South African jurisdiction, in courts appropriate to your location or ours.
